At Pro Click Online, we’re committed to providing exceptional services and ensuring our clients are satisfied with their experience. As part of our dedication to excellence, we’ve established a fair and transparent return policy.
Scope of Return Policy
This return policy applies to all services provided by Pro Click Online, including but not limited to SEO, social media management, content creation, and other digital marketing services.
Eligibility for Returns
To be eligible for a return, you must meet the following conditions:
- You must notify us in writing within 3 days of the service delivery date.
- You must provide a valid reason for the return, which will be evaluated on a case-by-case basis.
- You must not have used or benefited from the service in any way.
Return Process
To initiate a return, please follow these steps:
- Contact our customer support team via Wattsapp and provide your order/service details and reason for the return.
- Our team will review your request and respond within 3-5 business days.
- If your return is approved, we will provide a refund or credit towards a future service, as applicable.
Refund Policy
Refunds will be processed within 3-5 business days of the return approval. The refund amount will be credited back to the original payment method.
Exceptions
The following services are non-refundable:
- Services that have been completed or partially completed.
- Services that have been customized or tailored to meet specific client requirements.
- Services that have been used or benefited from in any way.
Changes to Return Policy
We reserve the right to modify or update this return policy at any time without prior notice. It’s your responsibility to review this policy periodically for any changes.
